FAQ

Access to Children’s System of Care Services

Call PerformCare at Call 1-877-652-7624 24 hours a day, 7 days a week, 365 days a year.
PerformCare is the “access department” for NJ Children’s System of Care partners, like Circle of Care. When you call PerformCare, a trained and licensed Care Coordinator will ask you some basic questions to help determine if your family needs immediate assistance. You, as the parent/caregiver, must call PerformCare yourself, though someone may assist you when you do so.
  • Crisis Intervention
  • Individual Counseling/Behavior Assistance
  • Family Counseling
  • Supportive Services- Family Support Organization (FSO) of Passaic County
  • Mentoring
  • and More
Make sure you have ample time to speak with the Care Coordinator. Have details such as dates of birth, address, social security number (if the youth has one; services are available to all NJ residents), and any contacts such as a DCPP worker, therapist, or counselor at hand.
You will speak to a licensed clinician who will ask questions about your child’s needs.
  • If this is a crisis, Mobile Response and Stabilization Services (MRSS) may be sent to your home. A MRSS crisis worker can show up at your home within an hour of dispatch. However, if anyone is at risk of harming themselves or others, call 911.
  • If this is not a crisis, the clinician will refer you to a community mental health clinic 
or schedule an evaluation to assess your child’s needs. Once the assessment is completed, appropriate services for your child will be recommended and explained, which may include a referral to Circle of Care.
Voluntary participation in our services at no cost to you, during which you and your child decide the resources and services being utilized.

Your child can remain safe at home, in school, and in their community.

A Care Manager will be assigned to your family to help you identify strengths, challenges, and strategies to alleviate those challenges with your values and preferences in mind. This will be done following the Wraparound Philosophy and includes the development of a Child-Family Team.

Ideally, children will work with COC and their CFT on a short-term basis, but the duration of services can vary depending on the child and family circumstances.
All services are confidential and coordinated around the families’ schedule/needs. Circle of Care staff are legally required to report all suspicion of child abuse and neglect. View our Notice of Privacy Practices
Circle of Care provides services at no cost to you and your family. To learn more about how we do that, click here.
You can view Circle of Care’s job listings on our Careers page.

Getting help starts with a phone call.

If you think you may be eligible for services with Circle of Care or need crisis intervention, please call or visit PerformCare. PerformCare is available 24 hours a day, 7 days a week. In case of emergency, call 911.
© 2021 Circle of Care for Families and Children of Passaic County, Inc., All Rights Reserved.
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Contact Us

3 Garret Mountain Plaza
Suite 200
Woodland Park, NJ 07424


Email: info@cocucmo.org
Tel: 973-942-4588
Fax: 973-942-4688

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